Processing Time
Orders are processed within 1–2 working days (Monday to Friday), excluding holidays.
Shipping Time
Orders typically arrive within 7–8 working days from the date of dispatch.
Delivery times may vary depending on product availability and warehouse location.
Tracking
Once your order is dispatched, you’ll receive a tracking link via email (when available).
Shipping Locations
We ship from international warehouses, including in Europe and Asia. This allows us to offer a broader range of products and sizes.
Shipping Costs
We offer free standard shipping on all orders within the Australia, Canada, United Kingdom and United States.
Order Cut-Off Time
Orders placed before 17:00 GMT on business days are processed the same day. Orders after this time are processed on the next business day.
Delays
While we aim to deliver within the stated timeframe, please allow an extra 3 working days before contacting us if your order is delayed.
Factors like customs checks, courier delays, or high seasonal volumes may affect delivery times.
Cancellations
Orders can only be cancelled before dispatch. If you wish to cancel, contact us as soon as possible at info@bareroots-footwear.com. After dispatch, cancellations are not guaranteed.
Delivery Issues
If your parcel hasn’t arrived or has been marked as delivered but is missing, please reach out to us for help within 7 days of the expected delivery date.