PROCESSING TIME
• Orders are processed within 1–2 working days (Monday to Friday), excluding holidays.
SHIPPING TIME
• Orders typically arrive within 7–8 working days from the date of dispatch.
• Delivery times may vary depending on product availability and warehouse location.
TRACKING
• Once your order is dispatched, you’ll receive a tracking link via email (when available).
SHIPPING LOCATIONS
• We ship from international warehouses, including in Europe and Asia. This allows us to offer a broader range of products and sizes.
SHIPPING COSTS
• We offer free standard shipping on all orders within the Australia, Canada, United Kingdom and United States.
ORDER CUT-OFF TIME
• Orders placed before 17:00 GMT on business days are processed the same day. Orders after this time are processed on the next business day.
DELAYS
• While we aim to deliver within the stated timeframe, please allow an extra 3 working days before contacting us if your order is delayed.
• Factors like customs checks, courier delays, or high seasonal volumes may affect delivery times.
CANCELLATIONS
Orders can only be cancelled if we are notified within 4 hours of purchase. If you wish to cancel, please contact us as soon as possible at info@bareroot-footwear.com.
DELIVERY ISSUES
• If your parcel hasn’t arrived or has been marked as delivered but is missing, please reach out to us for help within 7 days of the expected delivery date.